SL2 Moderator AI stops potentially libelous messages before they reach clients
It is no longer enough to just capture and provide data to compliance after communications have been already sent. SL2 Moderator AI stops data leakage and holds risky, potentially libelous content from being processed through the messaging gateway before it can reach clients.
Organizations operating within highly regulated industries such as government, financial services, and healthcare are required to put robust policies and supervisory systems in place to monitor and analyze all electronic employee communications for conduct violations such as abusive or threatening language, offensive or adult content or the disclosure of sensitive or confidential personal information.
Prevents potentially damaging data leaks
SL2 Moderator AI is here to support with automated features to make it easier to moderate mobile communication content and manage data and privacy compliance risks.
Leverages leading-edge AI, with advanced decision making features
SL2 Moderator AI automatically analyzes SMS, chat and WhatsApp messages over the SL2 channel within a predefined moderation template, automatically detecting messages that may require blocking or scrutiny.
SL2 Moderator AI scans mobile communication content over the SL2™ channel for:
- Offensive content
- Sexually explicit content
- Suggestive content
- Personal data
High risk messages are held before they are sent to the client
SL2 channel SMS, chat and WhatsApp messages with a high risk score are automatically detected and blocked for review because they are potentially in conflict with your enterprise data governance and compliance policies. The moderator can approve or block the message, and the sender will automatically be notified.
Compliance teams wanting more control can set or adjust moderation policies, automatically assign risk values to specific content, or add a custom list of words or specific content strings to be flagged within the SL2 Moderator AI portal.
Potentially inappropriate content conflicting with enterprise policies is automatically detected, and held for approval before being processed through the gateway.
Features & Benefits
AUTOMATED GOVERNANCE POLICIES
Your IT Compliance team can set rules and policies
PREDEFINED OR FULLY CUSTOMIZABLE MODERATION
Compliance teams can set or adjust moderation template
SL2 MODERATOR AI ASSIGNS A RISK SCORE
Based on your governance policies, risk values are assigned
AUTOMATICALLY DETECTS INAPPROPRIATE CONTENT
Risk scores indicate whether a message is processed, held, or blocked
HIGH RISK MESSAGES HELD FOR REVIEW
Compliance team blocks or approves SMS, chat and WhatsApp messages that have been detected by SL2 Moderator AI as potentially in conflict with enterprise policies
SPECIFIC CONTENT STRINGS CAN BE BLOCKED
Email addresses, inappropriate language, specific terminology
Let’s Get Started
Contact a CellTrust Solutions Engineer to add SL2 Moderator AI to your SL2 Enterprise Capture channel and mobile compliance program.