COMPLIANT WHATSAPP COMMUNICATION FOR REGULATED INDUSTRIES INSIDE AND OUT

WhatsApp has become one of the most popular chat apps. Using the WhatsApp channel with SL2, regulated industries such as financial services, government, education and healthcare can now engage with their stakeholders inside and outside the organization on WhatsApp and remain compliant.

Clients, constituents, students, parents and patients can now communicate with their financial advisor, local government, teacher or healthcare professional via WhatsApp with SL2.

Employees within these regulated industries can now chat and exchange work information with the WhatsApp channel with SL2 without violating compliance rules. In addition, the SL2 Shared MBN feature empowers teams to work together seamlessly across the mobile channel anytime, anywhere for maximum productivity.

Compliance teams can now administer and monitor the WhatsApp channel with SL2 within their organization with the capture and archive capabilities of SL2 and one of our archive partners.

Solution Brief
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Our Solution

MAXIMIZE TEAM PRODUCTIVITY ON WHATSAPP

The SL2 Shared MBN feature empowers people across the mobile channel anytime, anywhere.

EASILY MONITOR THE WHATSAPP CHANNEL WITH SL2

Compliance teams can design and manage message templates and monitor the WhatsApp channel data captured by SL2.

eDISCOVERY READY WHATSAPP DATA

All WhatsApp data are captured and then archived with SL2 for compliance enforcement and eDiscovery.

AVOID STAKEHOLDER FRUSTRATION AND FINES

Stakeholders increasingly expect real-time, self-service and no hassle mobile engagement – the opposite of prohibiting WhatsApp. Capture and archive for compliance take place seamlessly, helping organizations maximize engagement and productivity while avoiding fines.

Features & Benefits

CELLTRUST ONBOARDING

Our expert team is here to help you get your new approved WhatsApp Mobile Business Number and channel running smoothly

EASILY ADD WHATSAPP TO A CONTACT

Quickly add WhatsApp to a new or existing contact via the SL2 Web Portal

EASY WHATSAPP MESSAGING TEMPLATES

Centralized management for Quick Replies and WhatsApp Messaging Templates

SL2 AUTO CHANNEL

The SL2 Auto feature will automatically switch between SMS/MMS or WhatsApp channels

ICONS GUIDE THE USER TO THE CHANNEL

Intuitive icons for SMS/MMS or WhatsApp channels guide users

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Get Started

Contact our sales team to add the SL2 integration for WhatsApp to your mobile productivity tool kit. Our experienced onboarding team is here to help you get started.

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