Smarsh and CellTrust Team to Offer API-Driven Voice Capture and Archiving
Provides seamless voice retention and oversight solution for global financial firms
New York, June 6, 2019 – Smarsh®, helping customers get ahead – and stay ahead – of the risk within their electronic communications, and CellTrust Corporation, a pioneer in enterprise mobile communications compliance enforcement, traceability and security, today announced Connected Archive support for CellTrust SL2TM voice content at the Smarsh user conference, SmarshCONNECT 2019.
Global regulatory requirements for the capture, retention and oversight of voice communications and electronic communications, such as those from EU’s Markets in Financial Instruments Directive (MiFID II) and the Commodity Futures Trading Commission (CFTC), continue to affect more and more organizations in the financial services industry. With the Smarsh/CellTrust solution, the API-driven delivery of voice content from CellTrust SL2 to the Connected Archive occurs in near-real-time.
CellTrust SL2 enables organizations to capture all business-related communications (including mobile/text messaging and voice communications) on employees’ personal mobile devices, regardless of carrier or operating system, and content is seamlessly ingested into the search-ready Connected Archive from Smarsh. Content is available for search, review and production within the Connected Archive, alongside relevant email, instant messaging/collaboration content and social media in one consolidated, secure repository. The integrated mobile compliance solution enables customers to leverage the productivity benefits of their personal mobile devices and strengthens their risk identification and mitigation efforts.
“The retention and oversight of voice content is a growing concern in the global financial services market, and through our partnership with CellTrust, we’re excited to extend our leadership in this area,” said Adam Miller-Howard, Smarsh VP/Product Strategy. “Our unique commitment to capturing content via APIs directly from the source provides a richer search and review experience and a more seamless, secure and reliable transfer of voice content than those archiving providers that use traditional SMTP email.”
With its CellTrust SL2 integration, as well as the audio search and analytics capabilities from Cognia, Smarsh continues to expand capture and archiving support for an industry-leading breadth of voice and electronic communications channels.
“Smarsh is an important partner for CellTrust, and together we are innovating to create stronger compliance solutions for the benefit of our customers,” said Sean Moshir, CellTrust Chairman and CEO. “This latest integration for voice communication is a critical component for overall communications compliance.”
Smarsh helps financial services organizations get ahead – and stay ahead – of the risk within their electronic communications. Smarsh has established the industry standard for the efficient review and production of content from the diverse range of channels that organizations now use to communicate. With innovative capture, archiving and monitoring solutions that extend across the industry’s widest breadth of channels, customers can leverage the productivity benefits of email, social media, mobile/text messaging, instant messaging/collaboration, websites and voice while efficiently strengthening their compliance and e-discovery initiatives.
A global client base, including the top 10 banks in the United States and the largest banks in Europe, Canada and Asia, manages billions of conversations each month with the Smarsh Connected Suite. The company is headquartered in Portland, Ore. with nine offices worldwide, including locations in Silicon Valley, New York, London and Bangalore, India. For more information, visit www.smarsh.com.
About CellTrust Corporation
CellTrust, headquartered in Scottsdale, Arizona, USA, is a pioneer and global leader in enterprise mobile communications compliance, enforcement, traceability, e-discovery and security for highly regulated industries. CellTrust helps organizations leverage the power of mobile communication while meeting regulatory compliance and minimizing risk. Tens of thousands of people within the financial services, government and healthcare industries across 100+ countries count on CellTrust SL2 to capture and protect their mobile communication. (FINRA, SEC, DFA, GLBA, SOX, IIROC, FCA, MiFID II, FOIA, Sunshine Laws, HIPAA). https://www.celltrust.com/
©2019 CellTrust Corporation. All rights reserved. CellTrust, the CellTrust logo, and the CellTrust product names and logos are either registered trademarks or trademarks of CellTrust Corporation. In addition, other companies’ names and products mentioned in this document, if any, may be either registered trademarks or trademarks of their respective owners and do not imply endorsement, approval or affiliation with CellTrust.
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Vice President, Marketing, CellTrust Corporation