Rich Communication Services (RCS) Message Capture

CellTrust has also teamed up with Google Pixel for Business and Android Enterprise to make RCS Message Capture and Archival capability available on its flagship SL2 Enterprise platform.

Android RCS Archival

RCS (Rich Communication Services) messages archival is a feature that allows businesses to capture and archive messages sent by employees using Google Messages on any fully managed Android device.

All Google Messages (RCS, SMS & MMS) sent or received through the device’s default messaging app are securely captured by CellTrust SL2 Enterprise, then archived to the organization’s preferred Enterprise Information Archiving (EIA) platform for compliance and retention. The addition of Android RCS Archival expands CellTrust’s extensive capture capabilities and enhances mobile communication security and compliance.

Benefits of CellTrust SL2 RCS:

• Secure message capture and archival
• Allows administrators to manage Android RCS Archival across the organization
• Provides an Android-supported solution for message archival for highly regulated industries

 

 

Designed with compliance and administrative control in mind

The RCS archival feature on Google Pixel is designed with compliance and administrative control in mind. For IT administrators, enabling archival is a straightforward configuration process within Android Enterprise; it is defaulted off and can be activated by simply specifying the package name of the designated archival application. Once configured, the system facilitates the logging of every significant RCS message event – including when a message is sent, received, edited, or deleted. This is achieved by immediately writing these changes to telephony and subsequently notifying the specified archival app. This technical implementation ensures that archival applications have a timely opportunity to capture message data before any potential user modifications, such as deleting a message.

Ensures transparency with employees

To ensure transparency with employees, Google Messages provides clear user-facing indicators when message archival is enabled by the IT administrator. This comprehensive approach ensures that businesses can meet their stringent logging obligations while providing their workforce with secure and modern communication tools.