WHATSAPP FOR BUSINESS. COMPLIANCE BUILT IN.

 

Give customers and employees the convenience of WhatsApp without leaving compliance behind.

With SL2, regulated organizations can extend WhatsApp to financial advisors, government teams, educators, healthcare professionals and other employees, enabling compliant communications with the people they serve and with colleagues across the organization.

SL2 also enables centralized capture, oversight and archiving through supported archive integrations, while Shared MBN helps teams collaborate seamlessly across mobile communications.

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SL2 for WhatsApp
 

MAXIMIZE TEAM PRODUCTIVITY ON WHATSAPP

The SL2 Shared MBN feature empowers people across the mobile channel anytime, anywhere.

EASILY MONITOR THE WHATSAPP CHANNEL WITH SL2

Compliance teams can design and manage message templates and monitor the WhatsApp channel data captured by SL2.

eDISCOVERY READY WHATSAPP DATA

All WhatsApp data are captured and then archived with SL2 for compliance enforcement and eDiscovery.

AVOID STAKEHOLDER FRUSTRATION AND FINES

Stakeholders increasingly expect real-time, self-service and no hassle mobile engagement – the opposite of prohibiting WhatsApp. Capture and archive for compliance take place seamlessly, helping organizations maximize engagement and productivity while avoiding fines.

Features & Benefits

CELLTRUST ONBOARDING

Our expert team is here to help you get your new approved WhatsApp Mobile Business Number and channel running smoothly

EASILY ADD WHATSAPP TO A CONTACT

Quickly add WhatsApp to a new or existing contact via the SL2 Web Portal

EASY WHATSAPP MESSAGING TEMPLATES

Centralized management for Quick Replies and WhatsApp Messaging Templates

SL2 AUTO CHANNEL

The SL2 Auto feature will automatically switch between SMS/MMS or WhatsApp channels

ICONS GUIDE THE USER TO THE CHANNEL

Intuitive icons for SMS/MMS or WhatsApp channels guide users

Get Started

Contact our sales team to add the SL2 integration for WhatsApp to your mobile productivity tool kit. Our experienced onboarding team is here to help you get started.

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FAQ

Why would use of SL2 with WhatsApp be more compliant for regulated organizations?
SL2 captures and archives work-related WhatsApp communications for monitoring, supervision and eDiscovery. Compliance teams can manage templates and channels while employees communicate with stakeholders through WhatsApp or automatically switch between WhatsApp and SMS/MMS.
Does SL2 support WhatsApp calling?
Yes. SL2 supports WhatsApp Business Calling by sending the participant an invitation template that allows them to initiate the call.
What are the requirements to enable WhatsApp Business Messaging and Calling?
You need active SL2 WhatsApp licensing, a verified WhatsApp Business Account, API integration via SL2 WhatsApp Tech Provider embedded setup, regulatory compliance measures, and proper device and platform configuration.