The CellTrust SecureLine™ Mobile Collaboration Suite - available as an enterprise level application for both Android and Apple iOS - offers secure mobile collaboration through SMS/messaging, voice and a Mobile Business Number to enhance workflows. The proliferation of enterprise business applications, coupled with the bring-your-own device (BYOD) wave, place heavy traceability, archiving and security demands on all mobile communication within highly regulated industries, such as financial services, healthcare and government.
The CellTrust SecureLine™ Mobile Collaboration Suite provides secure message and voice archiving, to support regulatory guidelines such as:
Engineered on the CellTrust Secure Mobile Information Management (SMIM) Platform and fully integrated to the CellTrust SecureSMS Gateway, CellTrust SecureLine requires a connection to a secure server, which can be deployed as SaaS or customer hosted (VM or appliance). All mobile communications (SMS/messaging and voice) provisioned by CellTrust SecureLine are time and date stamped, tracked, and logged to support compliance with regulatory agencies’ standards and guidelines.
The CellTrust SecureLine server and devices are managed through an interactive web-based portal which gives IT administrators the convenience and ease of having a centralized point of access and complete control of the network. IT administrators have the ability set security requirements with features for registration and multiple levels of authentication, also to remote wipe devices, control inactivity time-outs, and manage lifespan for messages residing on devices. Administrators also receive validated proof of delivery, opened/or deleted for application to device, operator to device, and device to device. Should the employee no longer be with the organization, or be out of the office, the administrator can redirect clients’ mobile communication to a new employee without impacting the client experience.
The CellTrust SecureLine™ Mobile Collaboration Suite was developed with highly customized features to give CIO’s and IT departments with BYOD, corporate liable or mixed strategies the ability to customize the app based on their industry’s needs and demands. Each feature of the CellTrust SecureLine Mobile Collaboration Suite enables employees to work collaboratively, with a high level of productivity and most importantly, with peace of mind, knowing that their client experience continues without interruption and that their communication through the mobile channel will be properly traced, archived and secured to help meet regulatory guidelines.
The CellTrust Secure Communication Server, which can be deployed as SaaS or customer hosted (VM or appliance), provides the following security and implementation features:
Manage all secure mobile communication through user-friendly, web-based portals which:
CellTrust provides strong authentication of each users connection to the CellTrust Communication framework through a two part authentication process. Through authentication of both the device as well as the user, CellTrust is able to strongly protect the communications session with the CellTrust Server. This strongly authenticated session acts as a trust anchor to allow for secure communications between the server and the client.
Data at rest, on the device, on the server, or in-transit are fully encrypted with unique dynamic keys, providing the highest level of security to prevent mission critical information from getting into the wrong hands when both sender and receiver use the CellTrust SecureLine app.
In the event the data channel is not available, encrypted messages can be sent via the Common Control Channel for failover SMS text messaging and redundant paging.
There is no need for the user to switch carriers or devices.
Allows flexible and rapid deployment and complete supervisory mobile network control.
Provides precautionary measures to protect data in the event the device is lost or stolen.
Overrides the silent mode of the device. Urgent messages are typically received in 10 seconds or less.
Offers a broad range of integration capabilities
Provides IT Administrators with high-level security tools
Provides a high level of traceability and ensures critical information is verifiably delivered.
Extended character limits support mobile collaboration workflows
Serves as a replacement for physician utility belts equipped with multiple devices; affordable and reliable; eliminates the need for an answering service and clinician callback scenario
Archives and secures mobile collaboration work flows
Gives the user the ability to define the duration of a sent messages availability and storage on the recipient’s device. The message is still archived at the Server level
Archives and secures mobile collaboration work flows
Provides powerful and secure voice encryption and traceability for highly sensitive calls. Secure voice uses Wi-Fi, 3G, 4G and LTE network protocols for reliability and potential cost savings on roaming charges.
Eliminates the need for employees to give out their actual number. Owned by the organization and can be redirected when employees come and go. A cost effective solution for BYOD compliance.
A cost effective way for providing voice archiving and recording services for industries that require highly traceable voice communications.
SMS accountability and traceability for both Android and iOS users
The SMS Archiving feature was designed to support the eDiscovery and compliance needs of highly regulated industries such as financial services, healthcare and government. Most importantly, CellTrust is the provider of a viable SMS archiving product for iOS devices.
In addition, the CellTrust SecureLine SMS Archiving feature supports the financial industry and their need to comply with regulatory guidelines such as:
CellTrust is the provider of a viable SMS archiving product for iOS devices.
The Voice Archiving feature provides users with an efficient and cost effective solution to providing voice recording and archiving services. All voice communication, when using CellTrust SecureLine™, is recorded and stored for future use in support of the eDiscovery and compliance needs of highly regulated industries such as financial services, healthcare and government.
In addition, the CellTrust SecureLine Voice Archiving feature supports the major global financial industry and their need to comply with regulatory guidelines such as:
CellTrust SecureLine was engineered to deliver an unrivaled dual persona approach for enterprise mobile users. Employees no longer need to carry multiple phones because one device provides the same functionality of two phones, one for personal use and the other for business use. The Mobile Business Number(MBN) is an exclusive feature of CellTrust SecureLine which assigns a second number for the device, using the existing SIM. Once activated, the MBN is completely autonomous from the phone’s actual number by having its own SMS and voice communication, logs, records and audit trails; thus preserving the duality. The MBN is designed to keep corporate and personal mobile communication separate.
In addition, the MBN is essential to organizations that require archiving and recording solutions for SMS and voice communication. It provides the same level of traceability for conversations among employees and external mobile communication with the ‘outside world’. With CellTrust SecureLine, all SMS messages and voice calls going to and from the MBN are tracked and traced, vital to eDiscovery and industry compliance. Owned by the organization, the MBN can be redirected as employees come and go.
Whether you’re a healthcare professional or a financial advisor you know that in an emergency the last thing you want to worry about is if your time-sensitive mobile messages will be delivered. The Critical Messaging feature of the CellTrust SecureLine™ Mobile Collaboration Suite provides peace of mind in high-pressured situations delivering messages typically in 10 seconds or less. With secure mobile communication technology capable of multi-channel (data/Wi-Fi and unique failover channel) communication, in the event the data channel is not available, encrypted messages can be sent via the Common Control Channel for failover SMS text messaging and redundant paging. An added benefit is the use of Samsung’s push notification which overrides the silent mode of the device. Even when the volume is turned off, the recipient will hear a continuous beep, alerting them that they have an urgent message.
Whether you’re an Android or iOS subscriber, have a BYOD, corporate liable or mixed mobile strategy, the CellTrust SecureLine™ Mobile Collaboration Suite’s Secure Messaging feature provides seamless cross-platform capabilities.
CellTrust’s mobile communication technology is capable of dual-channel (data/Wi-Fi and unique failover channel) communication. In the event the data channel is not available, encrypted messages can be sent via the Common Control Channel for failover SMS text messaging and redundant paging.
CellTrust’s mix of secure server registration, multi-factor authentication and 256 bit AES encryption featuring unique dynamic keys and full encryption key life cycle management, provide the highest level of security to prevent mission critical information from getting into the wrong hands. With the Secure Messaging feature, the message sender is authenticated and cannot be spoofed. Users receive validated proof of delivery, opened/or deleted for application to device, operator to device, and device to device.
Today’s mobile user has become dependent on their mobile device for both personal and business use. This means that they conduct both sensitive and non-sensitive transactions from their mobile phones. As the use of mobile devices continues to proliferate, so does the need for greater encryption and traceability. Voice communication, often believed to be secure on mobile devices, is open to eavesdropping and intrusion, without additional safeguards.
The CellTrust SecureLine™ Mobile Collaboration Suite Secure Voice feature provides a high security, voice communication solution. It is a carrier independent, proprietary Session Initiation Protocol (SIP) implementation utilizing a strong integration with secure SMS encryption. Most Voice over IP (VoIP) solutions are unable to receive a call if the data connection is turned off, but a constant connection is costly to system and power resources. CellTrust provides the industry’s first solution to utilize the SMS control channel to wake the data connection to receive a call. The Secure Voice feature provides an increased reliability for call reception and potential savings on roaming costs.
CellTrust is a leading provider of traceability and security for mobile communication for highly regulated industries and Mobile Aggregation across 200+ countries and over 800 carriers and mobile operators. CellTrust SecureLine™ archives and protects mobile communication content supporting enterprise mobile collaboration, eDiscovery and global regulatory compliance for financial services, government and healthcare.