CellTrust Blog

CellTrust Releases Direct Carrier Capture for Text Messaging with Self-Service Portal and no App Required

We are delighted to announced that we have teamed up with leading network carriers in the USA to deliver direct Carrier Capture on our secure and compliant SL2™ Enterprise Capture platform.
 

Essential for Corporate Liable mobile device compliance

Direct Carrier Capture is typically implemented as part of a corporate liable mobile device compliance strategy on Corporate Owned Business Only (COBO) mobile devices. COBO mobile devices issued to employees are both owned and fully managed by the business or government agency and restricted for work use only. Staff are not allowed to use them for personal purposes.
 

All text messages sent to and from mobile phones are transmitted through carrier networks. A copy of all text messages (SMS/MMS) sent to and from the mobile device’s native messaging app are transmitted by the carrier and sent to CellTrust’s SL2 Enterprise platform, where they are then archived to an Enterprise Information Archiving (EIA) platform for compliant storage and oversight.   With the addition of Mobile Device Management, iMessage can also be fully disabled – closing a major gap in mobile compliance.
 

Carrier
 

“CellTrust’s Carrier Capture delivers a powerful corporate liable mobile device compliance strategy with seamless and compliant text message capture and archive and no discernible difference in the user experience,” said Sean Moshir, Chairman and CEO.
 

No discernible difference in the user experience

  • Employees can compliantly engage with customers and collaborate without an additional app
  • Messages from SIMs or eSIMs are captured with the latest advanced APIs to provide data integrity and resiliency
  • SMS and MMS are captured within the carrier network in their native format in a conversational context, including attachments
  • When messages are sent to CellTrust’s SL2 Enterprise Platform, they are enriched by the SL2 platform with the existing user data, improving the searching capabilities and information available for eDiscovery
  • Easy Enterprise Information Archive integration

 

Self-service Carrier Capture portal delivers maximum flexibility and control

  • Easy self-service account and number provisioning and deprovisioning from the SL2 portal
  • Automatic detection of account number changes through the carrier
  • Gives IT and Compliance Administrators direct access to messages at source – streamlining compliance, monitoring and archiving

 

Connect with Us at FINRA AC 2025!

Join CellTrust at Booth 23 during the FINRA Annual Conference in Washington, D.C., May 13–15, 2025. Stop by to meet our team and discover more about secure, compliant mobile communications—including our latest innovation: Carrier Capture.
 

Book 30 minutes with one of our Sales Engineers to explore CellTrust Carrier Capture on the SL2 Enterprise Capture platform

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