SecureSMS Support


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Most Frequently Asked Questions - SecureSMS


Do I need to install anything on my handset in order to send and receive secure messages?
Yes, you will need to install SecureSMS Micro Client to send and receive secure messages.

How do I install SecureSMS Micro Client on my handset?
To install Micro Client visit Download page.
What carriers and phones are supported?
SecureSMS is a cross-carrier, cross-platform application and can be run on an estimated 100 millions handsets with major carriers in US. See Installation Guide and Supported Phones for details.
How secure are the messages?
CellTrust SecureSMS utilizes a patent pending vanguard AES technology whereby each mobile phone has a unique encryption key and decryption is limited to the designated device.

I am an existing CellTrust customer and I am using SMS Gateway. Can I use existing API to send secure messages?
The original SMS Gateway APIs do not support SecureSMS. However, the newer SecureSMS Gateway APIs supports both regular and secure SMS. If you have used newer SecureSMS APIs to write your application, you just need to flag your message as secure. If you have used the original SMS Gateway APIs, you need to replace the original APIs with their equivalent new counterparts.
How can I purchase SecureSMS?
SecureSMS is free for end-users who wish to benefit from services offered by banks, credit companies, healthcare organizations or any other entity that provides mobile services. If you wish to communicate with other handsets, SecureSMS Consumer Plan activation is required. If you wish to activate your Consumer plan or you are an organization that wish to provide mobile services utilizing SecureSMS, please contact CellTrust at (480) 544-5800 option 1.